Frequently Asked Questions

 

RacksBrax

YES!

🦘🦘🦘

Loud and proud ... and so is our entire product range we sell.

BRISBANE! ðŸ¨

Our dedicated team is Brisbane-based and RacksBrax is a wholly Australian owned company. From our designers and engineers to our manufacturers, suppliers and staff, we are 100% Australian.

Not directly ...

... BUT we are working closely with our distributors and partners to get our HD Hitch out there. We currently have a distributor in Europe (based in Switzerland) and in the USA.

Keep up-to-date on our Dealers page to see if we're in your country!

HD Hitch Range

Heavy Duty ðŸ’ªðŸ»

The HD Hitch range has been manufactured from UV stabilised glass-reinforced nylon to provide a tough, strong material to ensure the HD Hitch is robust in all harsh weather conditions.

All our other accessories are fabricated in Australia and made of powder coated aluminum or powder coated stainless steel and built to last the harsh environment of the outdoors.

To make your awning freestanding without your vehicle.

The Prop Cleats are fastened to either end of the spine of the pull-out awning to provide anchor points for the guy ropes so the awning may be set freestanding.

Read our blog on how to easily do it yourself or check out our other guides!

✔️ YES!

You will require a tube clamp to match the size of your tube. The HD Hitch will take most tube clamps where the tube clamps have 2 fasteners with fastener centres in the range 40 to 53mm. Some tubes may need 2 mounting points (Tradesman II) (Maximum Load 20kg x 2 = 40kg) or 3 mounting points (Tradesman III) (20kg x 3 = 60kg) depending on the load in the tube. The maximum load per single Hitch is 20kg or 44lb.

✔️ YES!

The HD Hitch Tradesman II comes with two sets of two holders; one set for the pull-out awning and one set for a storage tube. The Tradesman III comes with 2 sets of three holders; one set of three for the pull-out awning and a set of three for the storage tube.

Both of these include one pair of HD Wall Mounts to store one of the accessories on a wall when not in use.

✔️ YES!

All fasteners needed to install the HD Hitch system to your vehicle and roof rack accessory are included in all HD Hitch packs to suit both M6 and M8 bracket holes. When using M6 bolts (if your brackets are drilled to M6), use both an M6 and M8 washer where the bolt head or nut is in contact with the nylon component in the Hitch.  This simple spreads the load more evenly.

Stainless steel ðŸ’ªðŸ»

All RacksBrax fasteners (included in the box) are made of stainless steel.

Ideally, an open-ended spanner and a socket wrench, 10mm for M6 bolts or 13mm for M8 bolts.

All bolts and fasteners are included in the box across our entire range of Hitches.

The Bodies, Holders, Covers, Pins and Prop Cleats in the HD Hitch range are manufactured from fully engineered, UV stabilised glass-reinforced nylon.

All nylon components and packaging are manufactured in Brisbane, Australia.

Compatibility

MOST!

Provided the roof rack is able to accept an  awning bracket that suits the design of the roof rack (typically an "L" bracket or "T" bracket) the HD Hitch will suit most roof racks currently on the market  from leading brands.

Awning brackets where the spine tracks are in the range 40mm to 53mm will fit.

The HD Hitch (SUPA PEG Model) range also fits awnings with fastener centres at 33mm such as the SUPA PEG's range of pull-out, 180-degree and wing-style awnings.

You can read more about what accessories fit with which Hitch packs on our Guides & Videos page.

MOST!

The HD Hitch fits the most commonly available pull-out awnings; both double track or single track spines. In the case of double track spines, these need to be between 40 and 53mm apart.

The HD Hitch SUPA PEG Model also fits awnings with spine centres at 33mm such as the SUPA PEG pull-out and wing-style awnings. 

✔️ YES!

Most pull-out awnings come with (and require) "L" brackets or a variation of the "L" brackets and the body of the HD Hitch attaches to these brackets provided fastener centres are between 40mm and 53mm.

The HD Hitch (SUPA PEG Model) range also fits awnings with fastener centres at 33mm such as the SUPA PEG's range of pull-out, 180-degree and wing-style awnings.

2 in most cases, but 3 where an awning manufacturer recommends/supplies 3.

Generally, two is sufficient, as long as the maximum load limit of 20kg per load point (roof rack connection) is not exceeded.

Most pull-out awnings are 8-16kg or 4-8kgs per connection so two (with a total 40kg capacity) are generally more than sufficient. The HD Hitch Tradesman III gives you an additional roof rack connection of 20kg for loads up to 60kg (max.).

The HD Hitch (SUPA PEG Model) will fit the SUPA PEG pull-out, 180-degree and wing-style awnings but you will need to pick a HD Hitch that suits the number of brackets provided/recommended by the awning manufacturer.

In most cases, for 2 brackets, the Standard or Tradesman II is more than sufficient. However, all loads must not exceed the roof rack manufacturer’s specified load limit. 

✔️ YES!

It fits most single track awnings. Typically, single track pull-out awnings are fastened with M8 square head or “T” Bolts supplied by the awning manufacture. These should be used to fasten the HD Hitch accessory Holder to the awning. Two additional 20 x 20 x 25mm long M8 square Head bolts are provided to fasten the Prop Cleats to either end of the single track awning. The Prop Cleats are used to set the awning freestanding.

✔️ YES!

Both the Holder (awning/accessory side) and the Body (bracket/vehicle side) of the Hitch have hole spacings that handle accessory/awnings' spine tracks or bracket holes in the range of 40 to 53mm. The HD Hitch SUPA PEG Models will fit awnings with spine track spacings of 33mm. 

All fasteners and bolts needed to install the HD Hitch system to your vehicle and roof rack accessory are included in the box across our entire HD Hitch range.

There is also a single hole to attach single track pull-out awnings, such as the Rhino- Rack Sunseeker® awning.

WING-STYLE AWNINGS

✔️ YES!

If your wing-style awning has awning spine tracks at 33mm (eg Supa Peg awnings) or spacings between 40 and 53mm centres, you can use an HD Hitch provided a maximum of 20kg (44lbs) per load point is maintained.

The all-new wing adaptor for wing-style awnings (Double or Triple) provides the ability to fit awnings with spine track spacings ranging from 78mm to 105mm is suitable for  wing-style awnings (in this spine centre range), including brands such as Rhino-Rack's Batwing  awning and Oztent's Foxwing awning.

✔️ YES!

You can use our HD Hitch (SUPA PEG model) range to mount your SUPA PEG awning to your vehicle, provided a maximum of 20kg (44lbs) per load point is maintained.

You can also store it using the HD Wall Mount on a wall in your garage, carport, mancave, etc. so you don't have to be driving around with all that extra weight!

✔️ YES!

Our engineers have designed the long-awaited adaptor bars used to safely mount your Rhino-Rack® Batwing awning so you can easily take it off with the HD Hitch when you aren't using it.

You can also store it using the HD Wall Mount on a wall in your garage, carport, mancave, etc. so you don't have to be driving around with all that extra weight!

These bars come Double (for 8159, 8162, 8179, 8180) or Triple (for 8163, 8181) depending on your specific needs and mounting points on your vehicle.

✔️ YES!

Our engineers have designed the long-awaited adaptor bars used to safely mount your Oztent® Foxwing awning so you can easily take it off with the HD Hitch when you aren't using it.

You can also store it using the HD Wall Mount on a wall in your garage, carport, mancave, etc. so you don't have to be driving around with all that extra weight!

These bars come Double (for 8159816281798180) or Triple (for 81638181) depending on your specific needs and mounting points on your vehicle.

NOTE: You will need roof rack brackets with fastener spacings at 50mm centres. The Oztent® Foxwing currently comes with hole centres at 100mm.

✔️ YES!

It fits the Darche® pull-out awning ...

... BUT NOT the Darche® 180 degree or 270 degree wing-style awnings. Our engineers and designers are busy behind the scenes creating an HD Hitch that will fit Darche® wing-style awnings soon!

You can reach out to the Team at RackBrax so you can be added to mailing list so you know exactly when the Darche® (wing-style awning)-compatible Hitch is available to purchase!

Stay tuned!

4WD Accessories

✔️ YES!

With the HD Accessory Plate and/or HD Accessory Bars, you can now mount your recovery boards with the HD Hitch (sold separately) to your vehicle.

Take them off or put them on in seconds and store them using the HD Wall Mount on a wall in your garage, carport, mancave. An added bonus is that with the Accessory Plate/Bars/Recovery Boards removed, you reduce you head room requirements by up to 150mm.

NOTE: Depending on your setup/rig, this will determine what HD Hitch, HD Accessory Plate and HD Accessory Bars combination you will need. Visit our Guides & Videos section on how to determine what you'll need to transform your vehicle from daily commuter to 4WDing adventurer😎

👀 Watch this space!

STORAGE

✔️ YES!

You can simply place it on a wall when you purchase an HD Wall Mount separately. This will work with all your accessories and awnings that currently use the HD Hitch.

The HD Wall Mount gives you two additional Bodies to fasten to the wall of your garage, basement, man cave etc. The HD Wall Mounts simply need to be fastened to a wall at the same centres as on your awning or accessory load points on the vehicle. They do not have Pins or built in locks but you can purchase Pins and Locks separately if you wish to secure your stored awning/accessory in a carport (for example).

If you have an HD Hitch Standard you will need to purchase the HD Wall Mount separately.

NOTE: There are HD Hitch Wall Mounts included in the HD Hitch Tradesman II and Tradesman III and the HD Hitch Tradesman II (SUPA PEG Model) and the HD Hitch Tradesman III (SUPA PEG Model).

SAFETY

✔️ YES!

The HD Hitch has been designed by structural/mechanical engineers using state-of-the-art finite element analysis. Load testing has been carried out to ensure the safe loading of 20kg per Hitch load point is indeed, safe.

Load capacity is 20kg (44lbs) per load point:

👍🏼 HD Hitch Standard (with 2 load points) is max. 2 x 20kg (2 x 44lb) (applies to the SUPA PEG model also)

👍🏼 HD Hitch Tradesman II (with 2 load points) is max. 2 x 20kg (2 x 44lb) (applies to the SUPA PEG model also)

👍🏼 HD Hitch Tradesman III (with 3 load points) is max. 3 x 20kg (3 x 44lb) (applies to the SUPA PEG model also)

Always ensure the load on the roof rack does not exceed the roof rack manufacturer’s specified load limit.

The lock must be locked once the pin is inserted (see instructions). Whilst the pin has a positive engagement with the body (it "clicks" when correctly inserted), locking the barrel lock ensures the pin is fully engaged and there is no pin movement.

This can happen when on a curved vehicle roof using roof bars or with vehicle specific longitudinal roof rails. Some tolerance is built into the HD Hitch range by allowing a small amount of pendulum movement to ensure the bracket bodies are parallel to each other and vertical.  This does NOT apply to the Supa Peg Model. The issue can only be corrected by adding the roof rack manufacturers packers in roof rails to make them level.

Yes, as you would with all other roof rack accessories.

As with all roof racks and roof rack accessories, it is good practice to check/tighten all fittings on a semi-regular basis. This is especially important when travelling on rough roads.  The Warnings Guide offers more information on this important safety aspect.

SECURITY

✔️ YES!

An in-built barrel lock (in each Body) is supplied across the our entire range of HD Hitches, including all SUPA PEG models.

✔️ YES!

Locking the accessory not only keeps the criminals at bay but ensures that it is impossible for the Pin to move out of the Hitch Body.

An in-built barrel lock.

These are pre-fitted to the HD Hitch Body across our entire HD Hitch range.

1. Unlock the lock leaving the key in the barrel then extract the pin.

2. Take a fine flat-bladed screwdriver (e.g. 2mm or 2/16th” across) and insert this through the lower portion of the pin insertion hole and depress the only visible tumbler (small protrusion sticking out from the lock cylinder that holds the lock inside the HD Hitch Body) whilst at the same time twisting the key in a “jiggling” fashion.

3. The lock cylinder will then slip out.

4. To replace the lock, simply insert the key in the new lock which will cause all but the “inner” tumbler to withdraw into the cylinder.

5. Depress the “inner” tumbler with a fine flat-bladed screwdriver and slip the lock into the Body.

6. When fully inserted the “inner” tumbler will spring out and hold the barrel in the body.

You can buy replacement locks by ordering through our website here. if matching a lock be sure to specify the key code.

Pitching a freestanding awning

✔️ YES!

You will need to purchase two standard tent poles and two “C” cups located in the top end of these tent poles.

For a stable freestanding awning, you will also need to ensure you have a total of eight guy ropes, two of which are typically provided with your pull-out awning. Our entire HD Hitch range comes with two Prop Cleats to facilitate pitching the freestanding awning. These are used as anchor points (each for 2 guy ropes) on the spine (vehicle) side of the awning.

M6 and M8 standard bolts are provided (in the box) for these. The Prop Cleats are fastened via the awning spine tracks. For the single track awning 2 square head or “T” bolts are supplied for this purpose.

Read our blog on how to easily do it yourself or read our instructions on how!

❌ NO.

This is not possible. Please do not attempt this.

PARTS

Don't sweat it! ðŸ‘ŒðŸ¼

Individual HD Hitch components can be purchased through our website.

Shop our entire range of Spare Parts.

✔️ YES!

These are available to purchase through our website.

✔️ YES!

These are available in pairs and come with a replacement barrel lock/key, available to purchase through our website.

If you have lost the key but the HD Hitch is locked, you will need to contact RacksBrax via sales@racksbrax.com advising the key code which (along with being on the key shaft) is stamped on the outer face of your Barrel Locks.

WARRANTY

5 year limited warranty.*

*The warranty is for 5 years on nylon components and 1 year on other components such as Barrel Locks.

For more details refer to warranty details on the website.